Troubleshoot the problem by following these steps: Confirm that both ports are not shut down. Check that the optical module model, wavelength, speed, and distance match. I used these 10GTek media converters. When the connection does not work as expected after we set it up according to the Installation Guide, we need to do some troubleshooting. Taking the example of 10 Gigabyte transceiver, when the optical port of a switch linked to other network devices is inactive, investigating the port status and the connected fiber optic transceivers entails considering the following aspects: Initially, scrutinize whether the two connected ports'. Usually, the port status failures are manifested as four types: the port is down (link failure), no packets received or sent when the port is up, unstable link, and CRC errors. Port not UP Taking 10G SFP+/XFP optical module as an example, when the optical port of the optical module can not be UP when interconnecting with other devices, it can be troubleshooted from the following five.
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