Consumer guarantees, warranties, claims and returns
After-Sale Responsibilities/Faulty ProductsWhen Can Your Customer Claim Redress?What Can Your Customer Claim?Additional GuaranteesImplementation of Legal Guarantees and Warranties in Each CountryConsumer Law ReadyYou can also offer the consumer an additional commercial guarantee (warranty). This can either be included in the price of the product or at an extra cost. This warranty does not replace the legal guarantee, which is always a minimum of 2 years, and you must inform the consumer that this will not affect their right to the legal guarantee.See more on europa bwlh
Guarrantee Warranty Liability horak Lawyers, Hannover/ Munich,
Claims of final-customer sellers to their suppliers become statute barred after five years. The warranty period can be reduced to one year for new and used items. The guarantee is a voluntary service